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Community Services Locator
An Online Directory for Finding Community Services for Children and Families

Introduction

Most communities have education, health, mental health, family support, parenting, child care, and other services that can help support children and families. However, locating those services or even knowing which services to look for is often difficult. The Community Services Locator is designed to help service providers and families find available national, state, and local resources that can address child and family needs.

Service providers can use the locator with Where to Seek Help: A Bright Futures Referral Tool for Providers (2006) to help build a customized directory of community-based resources. The tool is also available in Spanish.

Please help us improve the Community Services Locator. Use our feedback form if you know of additional service locators for this directory or if information has changed or is incorrect.

For materials and other resources, please use the A-Z Resources and Services Index. Also view our sets of knowledge paths and family resource briefs on important maternal and child health (MCH) topics.

Child Care/Early Childhood Education

Listed below are tools for finding child care, early childhood education, and financial assistance for child care.

Child care
  • Child Care Aware. Offers child care information for families in English and Spanish on topics such as choosing high-quality care, types of care, licensing, and accreditation. To find care, use the following resource:

    Child Care Finder. Enter your city, state, or zip code for local child care resource and referral organizations that provide parents with referrals to local child care providers, information on state licensing requirements, availability of child care subsidies, and other pertinent information about child care. Telephone: (800) 424-2246; (866) 278-9428 (TDD).

Early childhood education
Financial assistance for child care

Education/Special Needs

Listed below are tools for identifying developmental assessment and learning services for children at various ages who may have special education needs. See the Parenting Section for general education resources for families.

  • Local Public School District. Contact the special services/special education director in your local public school district if you have concerns about your child's progress and would like to have him or her evaluated. This person can provide specific contacts for the child study team, school psychologist, Child Find and early intervention programs, special schools, and other special services available in your school district. The phone number for your local public school district is available in the local or county government section (i.e., the blue pages) of your telephone book under the name of your town or county.

  • National Dissemination Center for Children with Disabilities (NICHCY). Provides a wealth of resources for families, educators, and other professionals on disabilities and disability-related issues. Materials are available in English and Spanish. Telephone: (800) 695-0285 (voice or TDD).

    Choose from the categories in the left sidebar for information on topics that include Developmental milestones
    Specific disabilities
    Categories of disability under IDEA law
    Early intervention
    Special education and related services
    Transition to adult life

    Choose NICHCY's State Specific Information for up-to-date contact information for
    State agencies and organizations
    Disability-specific organizations
    Organizations for parents, including parent training and information centers
    Other organizations within each state that address disability-related issues

    To identify developmental and learning services for children at various ages who may have special education needs, select a state, and scroll the list to find contact information for the state's program for infants and young children with disabilities (from birth through age 2), the program for children with disabilities (ages 3 through 5), and the special education program for school-age children and adolescents.

  • Parent Training and Information Centers (PTIs) and Community Parent Resource Centers (CPRCs) Listed by State. Presents contact information for centers that provide training and information to families of infants, children, adolescents, and young adults from birth through age 26 with all types of disabilities (physical, cognitive, behavioral, social, and emotional) to help parents participate more effectively with professionals in meeting their child’s education needs.

  • Department of Education: Education Resource Organization Directory (EROD). Search by state and territory or by type of organization (listed by state) to identify and contact organizations that provide information and assistance on a broad range of education-related topics.

  • Disability.gov: Connecting the Disability Community to Information and Opportunities. On the left sidebar, select a state; click go; then select a subject from the list to find state information and resources for people with disabilities and their families.

  • Also see the MCH Library knowledge paths Children and Youth with Special Health Care Needs, Emotional, Behavioral, and Mental Health Challenges in Children and Adolescents, and Social and Emotional Development in Children and Adolescents.

Family Support

Listed below are tools for identifying child abuse prevention and intervention services, community violence prevention and intervention services, dating violence prevention and intervention services, domestic violence prevention and intervention services, faith-based support services, family support groups, marriage and family therapists, respite care for caregivers or families of individuals with disabilities or other special needs, services for military personnel and their families, and sudden and other unexpected infant death prevention and intervention services.

See the National Alliance on Mental Illness (NAMI) and the National Mental Health Information Center for locating substance use treatment services and other mental health support services for families.

Also see the 2-1-1 Information and Referral System and your local telephone book to identify community-based family support organizations.

Child abuse prevention and intervention services
  • Childhelp USA®: National Child Abuse Hotline. Provides hotline services 24 hours a day with professional crisis counselors who can listen, provide emotional support, and help connect callers to local emergency, social service, and support resources to help children in the midst of abuse, troubled parents, individuals concerned that abuse is occurring, and others requesting child abuse information. Telephone: (800) 422-4453 (4-A-CHILD®).

  • Rape, Abuse & Incest National Network (RAINN): Get Help Now. Operates the National Sexual Assault Hotline, which provides free, confidential counseling 24 hours a day in partnership with rape crisis centers across the country. Telephone: (800) 656-4673 (HOPE). The hotline also offers an online interface. Or, search by state or zip code to find a local crisis center.

  • Also see the MCH Library resource brief Child Maltreatment.
Community violence prevention and intervention services
Dating violence prevention and intervention services
Domestic violence prevention and intervention services
Faith-based support services
  • Contact your local church, synagogue, temple, or other religious institution. For telephone numbers and addresses, check the yellow pages of your telephone book under the sections for religious organizations, churches, and synagogues and temples. Also check under the section for social service organizations where the local offices for faith-based organizations that offer family services are listed (e.g., Catholic Charities, Islamic Society, Jewish Federation, Salvation Army).

  • American Association of Pastoral Counselors (AAPC): Find a Counselor. Search by state to find a pastoral counselor who is an AAPC member.

  • Mothers of Preschoolers (MOPS): MOPS Group Search. Search by city, state, or zip code to find a Christian-based support group for mothers of infants and young children.
Family support groups
Marriage and family therapists
Respite care for caregivers or families of individuals with disabilities or other special needs
Services for military personnel and their families
  • Military OneSource. Offers a 24-hour toll-free information and referral service for military personnel and their families on issues such as child care, personal finances, emotional support during deployments, relocation information, or resources needed for special circumstances. Telephone: (800) 342-9647.

  • Specialized Training of Military Parents (STOMP). Search by state to find contact information for volunteers in each state who are parents of children with special needs and have experience in raising their children in military communities and traveling with their spouses to different locations. Telephone: (800) 572-7368 (5-PARENT) (Voice or TDD).

  • Also see the 2-1-1 Information and Referral System.
Sudden and other unexpected infant death prevention and intervention services
  • First Candle/SIDS Alliance. Provides a nationwide 24-hour toll-free hotline in English and Spanish on ways to help infants survive and thrive and for bereavement support. For expectant and new parents, parents who have experienced the death of an infant, and professionals working with families. Telephone: (800) 221-7437.

  • State SIDS and Infant Death Program Contacts. Click on a state for contact information to learn about Sudden Infant Death Syndrome research and risk-reduction efforts in your state.

  • Also see the MCH Library knowledge path Infant Mortality and Pregnancy Loss.

Financial Support

Listed below are tools for identifying child support enforcement, employment, financial assistance, food, home energy, housing, legal assistance, and other social services.

  • GovBenefits.gov. Offers eligibility criteria, program descriptions, and contact information in English and Spanish about federal and state government-assistance programs. An online form helps users identify benefits for which they may be eligible, including career development assistance, child care, child support, counseling, disability assistance, disaster relief, education, training, energy assistance, food, grants, scholarships, health care, housing, immigration services, insurance, living assistance, loans, loan repayment, Medicaid, Medicare, Social Security, tax assistance, veterans, military personnel, and volunteer opportunities.

  • 2-1-1 Information and Referral System. Search by zip code, city, and state to find information about local 2-1-1 call centers or other information and referral-related services in the United States. The 2-1-1 telephone number offers comprehensive, community-based information and referrals for services such as emergency financial assistance, food, shelter, employment, transportation, home energy assistance, child support enforcement, physical and mental health care, and crisis intervention and counseling; military family services; aging services; and disaster-related services. 2-1-1 serves approximately 75 percent of the U.S. population. Telephone: 211. Or, use the 2-1-1 Finder to find out if your area offers the service. Note: The website contains only some of the information available by calling 211.

  • Supplemental Security Income (SSI). Presents information about this financial assistance program for people with low incomes who are 65 or older or who are blind or have a disability. Call for eligibility information and application instructions. Telephone: (800) 772-1213; (800) 325-0778 (TDD).

  • American Bar Association: Consumer's Guide to Free Legal Help. Click on a state for information about legal aid programs in that state.

  • Your local telephone book is also a resource for identifying financial support for children and families. Check under the blue pages for federal, state, and local government listings.

  • Also see the Health and Wellness Section for finding health insurance for families and the Child Care/Early Childhood Education Section for finding financial assistance for child care.

Health and Wellness

Listed below are tools for identifying children's hospitals, gay, lesbian, bisexual, and transgender services, genetics services, health directories, health insurance, hearing and speech services, home health care and hospice care, mental health services, nutrition services, oral health/dental care, physical therapy, poison control centers, primary health care, professional networks, and reproductive health services.

Information Gold Mine
  • National Library of Medicine (NLM) MedlinePlus. Provides an excellent source of consumer health information.

    Features
    Links to information on over 750 topics on conditions, diseases, and wellness
    Prescription and nonprescription drug information
    Medical encyclopedia
    Medical dictionary
    Health news
    Health directories
    Health information in over 40 languages
Children's hospitals
Gay, Lesbian, Bisexual, and Transgender Services
Genetics services
Health directories
Health insurance
  • Families USA: Program Locator. Search by state to find a health insurance assistance program to assist consumers with questions and problems concerning Medicaid, Medicare, private health insurance, or access to care for the uninsured.

  • Family Voices: Family to Family Health Information Centers (F2F HICs). Links to state F2F HICs (where available) that provide information to families about the medical home concept, health insurance availability, early screening and intervention, appropriate transition services for youth, and other health topics concerning children and adolescents with special health care needs.

  • HealthCare.gov. Search by state to find health insurance options, compare quality of health care, and get information about the Affordable Care Act for families with children.

  • Insure Kids Now. Contains links to each state's child and adolescent health insurance program website. Available in English and Spanish. Telephone: (877) 543-7669 (KIDS-NOW).

  • Medicaid Reference Desk. Explains Medicaid in basic terms for people with cognitive disabilities, family members, and advocates. Provides information about what is available through each state Medicaid plan and waivers and where to apply for services. Each Medicaid service is described in ordinary language, and visitors can choose to hear the information rather than read it.

  • Also see the MCH Library knowledge paths, Health Insurance and Access to Care for Children and Adolescents and Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) Services in Medicaid.
Hearing and speech services
Home health care and hospice care
Mental health services
Nutrition services
Oral health/dental care
Physical therapy
Poison control centers
Primary health care
Professional networks
Reproductive health services

Parenting

Listed below are tools for identifying general education and child-development resources for families.

Community Services Locator: An Online Directory for Finding Community Services for Children and Families, 2nd ed. (September 2008). (Updated: September 2011).
Authors: Susan Brune Lorenzo, M.L.S., MCH Library; Rochelle Mayer, Ed.D., National Center for Education in Maternal and Child Health
Reviewers: Betsy Anderson, Family Voices and Federation for Children with Special Needs; Maureen Boyle, Mothers of Supertwins; Suzanne M Bronheim, Ph. D., National Center for Cultural Competence; Deb Discenza, PreemieCare; Donene Feist, Family Voices of North Dakota; Nita Patel, O.D., M.P.H., Healthy Tomorrows Partnership for Children Program, American Academy of Pediatrics; Kristin M. Patmos, Tomorrow's Child/Michigan SIDS; Olivia K. Pickett, M.A., M.L.S., MCH Library; Karen Scallan, Louisiana's Family to Family Health Information Center; Melissa Vickers; Maida Vilches, Community Planning and Advocacy Council.
Editor: Ruth Barzel, M.A., MCH Library.

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